Keeping the Peace

You have worked side-by-side with your team for quite some time and the good news is that it has been truly enjoyable. You get along, you work hard together and you laugh hard together. Lucky you, this might even be an example of a high performing team. You assumed it was because you had so [...]

“There is no squabbling so violent as that between people who accepted an idea yesterday and those who will accept the same idea tomorrow… “ CHRISTOPHER MORLEY
Wow now isn’t that the truth? Here is another excellent opportunity to sharpen your conflict resolution skills.
Some of you accept new ideas right away in fact you live for [...]

The time has come. You have a conflict and it cannot and must not be avoided. Not everyone agrees on the solution and arriving at an approach that moves you and the team forward is absolutely necessary. Now what?
This really does not need to be a big deal. But you do want to set the [...]

Q) Margaret, I recently had my performance review and although it was a good review and I received a decent raise, I was really disappointed that I was not promoted to the next level. I was really expecting a promotion. My boss shared with me, that he was in favor of promoting me, but that [...]

What are the Five Conflict Resolution Modes?
And which one do you use most often?

When you understand how you handle conflict, you can begin to understand when your approach is effective and when it is not. Then you can learn to adapt your behavior and draw from different conflict resolutions styles as-needed. There are five [...]