Keeping the Peace

Q) Margaret, I recently had my performance review and although it was a good review and I received a decent raise, I was really disappointed that I was not promoted to the next level. I was really expecting a promotion. My boss shared with me, that he was in favor of promoting me, but that [...]

My husband turned to me and said, “Everyone here is so nice and so relaxed and so happy”. I thought about it for a minute and replied, “Well if you can’t be happy here, where can YOU be happy?”
The HERE in “Well if you can’t be happy here…” was one of the most beautiful tropical [...]

It’s easy to be in good mood when you are in paradise. Sure our environment shapes our mood, but it is still a state of mind.
No matter where you are you can decide to make your own paradise.
It’s easy to be in good mood when you are in paradise. Sure our environment shapes our mood, [...]

Mary Carol had a difficult decision to make. Her team had an important and risky system upgrade to complete. The upgrade definitely needed to occur over a weekend. The schedule was tight and many of the team members felt that the upgrade should occur over an upcoming holiday weekend. This would give them extra time [...]

Most of the times you do not want conflict to go unaddressed. It is your job as a leader to ensure that your team engages in healthy and productive conflict and to make sure that conflict is not ignored. After all desperately hoping that an issue will just go away is a great way to turn a small issue [...]