Keeping the Peace

It was 4:45pm and the requirements review meeting had already gone fifteen minutes beyond the scheduled end time. Joe was becoming agitated. He needed to get out the door at 5:00 pm exactly in order to pick up his daughter from soccer practice. The meeting was not showing any signs of wrapping up. He let [...]

Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life. – Brian Tracy
You have probably either heard me say (or read an article where I have reminded you) that you [...]

“But communication is two-sided – vital and profound communication makes demands also on those who are to receive it… demands in the sense of concentration, of genuine effort to receive what is being communicated.”
Roger Sessions
What a great reminder that there is a sender and a receiver involved in communications. There is someone who is [...]

Have you ever looked at someone and thought, “I have no clue what this person is talking about.” Maybe you even have specifically thought, “Where is this person coming from?” You were not questioning their place of origin. What you were questioning was their perspective.
If you occasionally question the perspective of others, doesn’t it make [...]

“Whenever you find yourself on the verge of losing your temper or falling into a bad mood, ask yourself, ‘Is this how I want to spend my day? Is it worth it to let this___________ (Fill-in-the-blank; person, situation etc.) take control of my day? Really?” – Margaret Meloni
You are probably not surprised that the above [...]