Keeping the Peace

Scene 1, Take 1 In this movie version of ‘The Life of a Team Member’ (working title); the camera pans slowly across what appears to be a corporate office. We see workers dressed in business casual walking the hallways, coming in and out of conference rooms and sitting in cubicles. Two team members are talking [...]

“Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.”- Abraham Lincoln Unfortunately you might know a person who says one thing and then does another. He tells everyone how many hours he works. To hear him tell it he is [...]

Perhaps you’ve patronized a business that had a sign on the wall saying something like: “We have only two rules. Rule #1: The customer is always right. Rule #2: If the customer is wrong, see Rule #1.” It’s fashionable to say that the customer is always right, and I’ve seen people do some pretty silly [...]

“It is better to be alone than in bad company.” – George Washington Other people do form opinions about you based on your group associations. This is also why good employees leave bad teams. They simply do not want to be associated with a group that has a bad reputation. They rarely hang around to [...]

It was 4:45pm and the requirements review meeting had already gone fifteen minutes beyond the scheduled end time. Joe was becoming agitated. He needed to get out the door at 5:00 pm exactly in order to pick up his daughter from soccer practice. The meeting was not showing any signs of wrapping up. He let [...]