Keeping the Peace

Isn’t it more fun to celebrate a job well done than to regret a job that is just DONE? As a leader you have a huge impact on your team and their experience. You do not just sit back and see what happens. YOU set the tone for their success. In recent weeks I have [...]

Jane was really nervous. Despite their best efforts her team was not going to make the implementation. They worked frantically right up until the official go or no-go decision point and unfortunately she had to recommend a no-go decision. In their defense, her team was working on a complex system that had not been updated [...]

Ramesh waited impatiently in his office for the project implementation document that Jayesh had promised to send to him. His mobile rang and he saw Jayesh’s name displayed, so he quickly took the call. “Ramesh, I just lost my laptops while on my way back home in Central Hounslaw” Jayesh said. Jayesh was waiting at [...]

“Lots of people want to ride with you in the limo, but what you want is someone who will take the bus with you when the limo breaks down.” ~ Oprah Winfrey I was beyond surprised when one of my colleagues made this comment about our team lead: “Just you wait until our conversion date, [...]

It was 4:45pm and the requirements review meeting had already gone fifteen minutes beyond the scheduled end time. Joe was becoming agitated. He needed to get out the door at 5:00 pm exactly in order to pick up his daughter from soccer practice. The meeting was not showing any signs of wrapping up. He let [...]