Tag: change management process
AHA! Skipping Change Management is Poor Customer Service
As a new project manager it was glaringly obvious to me that my success was largely dependent upon customer satisfaction. I knew that I needed strong collaborative relationships with my customers. I needed them to respect me and trust me to get the job done. I needed them to help keep the project priority high [...]
Posted: February 7th, 2011 under Job Performance, Leadership, Professional development.
Tags: additional changes, change management process, change of direction, complete the project, customer satisfaction, expert, managing change in the workplace, respect
Comments: 3